UoPeople Online Syllabus Repository (OSR)

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PSYC 1205: Emotional Intelligence

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Syllabus

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Prerequisites: None.

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Course Description: Emotional intelligence is widely recognized as an important skill for both self-management and human interactions. This course introduces students to the principles of emotional intelligence, how to develop emotional intelligence, and using emotional intelligence to manage intrapersonal and interpersonal communication. Special attention is paid to emotional intelligence as a leadership skill, and the relationship between emotional intelligence and multicultural competency.   

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Required Textbook and Materials: UoPeople courses use open educational resources (OER) and other materials specifically donated to the University with free permissions for educational use. Therefore, students are not required to purchase any textbooks or sign up for any websites that have a cost associated with them. The main required textbooks for this course are listed below and can be readily accessed using the provided links. There may be additional required/recommended readings, supplemental materials, or other resources and websites necessary for lessons; these will be provided for you in the course's General Information and Forums area, and throughout the term via the weekly course Unit areas and the Learning Guides.

• This course does not contain a main textbook; resources to all required reading will be provided in the course Learning Guide for each week.

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Software Requirements/Installation: No special requirements.

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Learning Objectives and Outcomes:

By the end of this course students will be able to:

1. Define emotional intelligence and its four subdomains (self-awareness, self-management, social awareness, and relationship management). 
2. Identify strategies to improve emotional intelligence. 
3. Apply the principles of emotional intelligence to leadership case studies 
4. Evaluate the relationship between emotional intelligence, diversity, and multicultural competency. 
5. Use credible sources to write effective arguments. 

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Course Schedule and Topics: This course will cover the following topics in eight learning sessions, with one Unit per week. The Final Exam will take place during Week/Unit 9 (UoPeople time).

Week 1: Unit 1 - What is Emotional Intelligence?

By the end of this Unit, you will be able to:

1. Articulate a clear and comprehensive definition of emotional intelligence. 
2. Demonstrate an understanding of the four subdomains of emotional intelligence (self-awareness, self-management, social awareness, and relationship management). 
3. Explain the significant role of emotional intelligence in personal development, involving self-awareness, emotional management, empathy, and relationship-building. 
4. Explain the significant impact of emotional intelligence in professional settings, involving effective leadership, communication, conflict resolution, teamwork, and overall workplace success.

Week 2: Unit 2 - Self-Awareness

By the end of this Unit, you will be able to:

1. Develop the ability to accurately recognize and label your own emotions, as well as the emotions of others.
2. Utilize self-reflection methods and assessment to identify personal strengths and weaknesses.
3. Identify various techniques, exercises, and create a personalized plan for enhancing self-awareness for personal growth.
4. Evaluate the role of self-awareness in personal development and emotional intelligence.

Week 3: Unit 3 - Self Management

By the end of this Unit, you will be able to:

1. Identify and apply a range of strategies for managing emotions.
2. Establish emotional balance and impulse control by understanding the interplay between thoughts, emotions, and behaviors, and learning to respond to challenging situations.
3. Identify and explain stress management, resilience-building, emotional balance, and impulse control techniques.

Week 4: Unit 4 - Empathy and Social Awareness

By the end of this Unit, you will be able to:

1. Explain the definition of empathy and its importance.
2. Apply empathetic communication skills in interpersonal interactions.
3. Demonstrate social awareness and an appreciation of the importance of social competence.
4. Describe the relationship between emotional intelligence, diversity, and multicultural competency.

Week 5: Unit 5 - Interpersonal Relationships

By the end of this Unit, you will be able to:

1. Convey ideas, thoughts, and emotions clearly, respectfully, and assertively through verbal and nonverbal communication.
2. Utilize practical skills and strategies for managing conflicts.
3. Explain the dynamics of healthy relationships. 
4. Identify relationship-building techniques and assess the effectiveness of communication and conflict resolution skills. 

Week 6: Unit 6 - Emotional Intelligence in the Workplace

By the end of this Unit, you will be able to:

1. Identify decisions that build resilience in the workplace.
2. Identify strategies for creating and maintaining a positive work environment. 
3. Identify skills and techniques for managing workplace conflicts constructively.
4. Apply emotional intelligence principles to address common workplace challenges.

Week 7: Unit 7 - Emotional Intelligence in Leadership

By the end of this Unit, you will be able to:

1. Explain the importance of emotional intelligence in effective leadership. 
2. Demonstrate the capacity to lead with empathy.
3. Explain case studies and examples of emotionally intelligent leaders from various fields and industries. 
4. Describe emotional intelligent principles to address leadership challenges and opportunities in real-word scenarios. 
5. Summarize the impact of emotionally intelligent leadership and its role in fostering a positive work environment.

Week 8: Unit 8 - Applying Emotional Intelligence