UoPeople Online Syllabus Repository (OSR)

Business Administration

BUS 2207 Multinational Management

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BUS 2207 - MULTINATIONAL MANAGEMENT


Syllabus


Prerequisites: BUS 2201 Principles of Marketing


Course Description:


This Course provides an examination and analysis of multinational management functions and processes including planning, organizing, leading, and controlling across cultures and borders in globally diverse environments and organizations. Topics include cross-cultural strategic planning, leadership, and human resource management.


Required Textbook and Materials:


See each Unit for required Readings (links to download material provided in each Unit)

Some of the materials for this course can be found in this archive.


Software Requirements/Installation


No special requirements


Learning Objectives and Outcomes:


By the end of this course, students will be able to:

  1. Accurately identify and use the foundations, concepts, and principles of multinational management.
  2. Apply concepts of cultural awareness to personal context and local work situations.
  3. Demonstrate business communication skills.
  4. Identify and explain the mutual impacts of business interactions between developed and developing countries.
  5. Identify and assess the risks associated with an international business venture.

Course Schedule and Topics


This course will cover the following topics in eight learning sessions, with one Unit per week. The Final Exam will take place during Week/Unit 9 (UoPeople time).


Week 1: Unit 1 Multinational Management in a Multinational Company in a Multinational/Global Economy
Week 2: Unit 2 National Culture (part 1)
Week 3: Unit 3 National Culture (part 2)
Week 4: Unit 4 Communication
Week 5: Unit 5 Managing People in a Multinational Setting (part 1)
Week 6: Unit 6 Managing People in a Multinational Setting (part 2)
Week 7: Unit 7 Expansion Strategy and Risk Management
Week 8: Unit 8 Ethics and Corporate Responsibility in a Multinational Setting
Week 9: Unit 9 Review and Final Exam


Learning Guide


The following is an outline of how this course will be conducted, with suggested best practices for students.


Unit 1: Multinational Management in a Multinational Company in a Multinational/Global Economy

Tasks:

  • Read the Learning Guide and the Reading Assignment's six readings
  • Participate in the Discussion Forum (post, comment, and rate) - You may use the additional resources for material
  • Complete and submit the Written Assignment
  • Make entries to the Learning Journal

Reading Assignment


  • Multinational Management in a Changing World (Cullen, Parboteeah, 2008)
  • Globalization: opportunities and threats to developing country business (Malamud, Rotenberg, 2010 - OER)
  • BBC lecture - Globalization (Giddens, 1999) (Text or Audio)
  • Managing Across Borders: New Strategic Requirements (Bartlett, Gbosbal, 1987)
  • How Flat is the World? (Hult, 2007)
  • Running a Global Corporation (Hult, 2008)

Unit 2: National Culture (part 1)

Tasks:

  • Peer-assess Unit 1 Written Assignment
  • Read the Learning Guide and the Reading Assignment's four readings
  • Participate in the Discussion Forum (post, comment, and rate) - You can use the additional resources for material
  • Make entries to the Learning Journal

Reading Assignment


  • How to Detect Cultural Differences (OER)
  • Dimensions of National Culture (Hofstede)
  • Cultural Intelligence: A concept for bridging and benefiting from cultural differences (Plum, 2007)
  • Cultural Dimensions in Management and Planning (Hofstede, 1984)

Unit 3: National Culture (part 2)

Tasks:

  • Read the Learning Guide and the Reading Assignment's three readings
  • Participate in the Discussion Forum (post, comment, and rate) - You can use the additional resources for material
  • Make entries to the Learning Journal
  • Take Graded Quiz 1

Reading Assignment

  • When Cultures Collide - Chapter 6 - Manners and Mannerisms (Lewis, 2005) pp. 81-97
  • The Basis of Cultural differences in Nonverbal Communication (Andersen)
  • Exploring More than 24 Hours a Day (Kaufman, Lane, Lindquist, 1991)

Unit 4: Communication

Tasks:

  • Read the Learning Guide and the Reading Assignment's six readings
  • Participate in the Discussion Forum (post, comment, and rate) - You can use the additional resources for material
  • Make entries to the Learning Journal

Reading Assignment


  • How does our Language Shape the Way We Think? (Boroditsky, 2009)
  • When Cultures Collide - Bridging the Communication Gap (Lewis, 2005) - pp. 63-79
  • Richard Lewis Communication model
  • Communication Patterns at Multicultural Organizational Meetings
  • The Role of Cultural Distance in International Negotiations
  • International Negotiation Quiz http://www.leadershipcrossroads.com/rs_nqui.asp?

Unit 5: Managing People in a Multinational Setting (part 1)

Tasks:

  • Read the Learning Guide and the Reading Assignment's three readings
  • Participate in the Discussion Forum (post, comment, and rate) - You can use the additional resources for material
  • Complete and submit the Written Assignment
  • Make entries to the Learning Journal

Reading Assignment


  • International Business - Organization Structure and Human Resource Management (OER)
  • Strategic Management of Human Resources for Global Competitive Advantage (McWilliams, Van Fleet, Wright, 2001)
  • Intercultural Effectiveness as Competitive Advantage in Global Business (McDonald)

Unit 6: Managing People in a Multinational Setting (part 2)

Tasks:

  • Peer-assess Unit 5 Written Assignment
  • Read the Learning Guide and the Reading Assignment's four readings
  • Participate in the Discussion Forum (post, comment, and rate) - You can use the additional resources for material
  • Make entries to the Learning Journal
  • Take Graded Quiz 2

Reading Assignment


Unit 7: Expansion Strategy and Risk Management

Tasks:

  • Read the Learning Guide and the Reading Assignment's three readings
  • Participate in the Discussion Forum (post, comment, and rate). You can use the additional resources for material.
  • Complete and submit the Written Assignment
  • Make entries to the Learning Journal

Reading Assignment


  • Controlling International Expansion (Vermeulen, 2001)
  • Global finance: initial considerations (OER)
  • Political and legal risk in international business (OER)

Unit 8: Ethics and Corporate Responsibility in a Multinational Setting

Tasks:

  • Peer-assess Unit 7 Written Assignment
  • Read the Learning Guide and the Reading Assignment's three readings
  • Participate in the Discussion Forum (post, comment, and rate) - You can use the additional resources for material
  • Make entries to the Learning Journal
  • Review Units 1 through 8

Reading Assignment


  • Corporate Social Responsibility and sustainable development in the global environment (OER)
  • The New Global Economy: Time-Space Compression, Geopolicits, and Global Uneven Development (Agnew, 2001)
  • Regions, Globalization, Development (Scott & Storper, 2002)

Unit 9: Course Review and Final Exam

Tasks:

  • Review the course and take the Review Quiz; it will not be included in the final grade.
  • Prepare for, take, and submit the Final Exam
  • The Final Exam will take place during Week/Unit 9 (UoPeople time); exact dates, times, and other details will be provided by your instructor


Course Requirements


Written Assignments
Some units in this course require that you complete a Written Assignment. You are required to submit your assignments by the indicated deadlines, and to Peer-assess three of your classmates' assignments according to provided instructions. During this Peer-assessment, you are expected to provide details in the feedback section of the assignment's Specimen Assessment Form, indicating why you awarded the grade that you did to your peer. Failure to submit assignments or Peer-assessments may result in failure of the course.

Discussion Assignments
Some units in this course require that you complete a Discussion Assignment. You are required to develop and post a substantive response to the Discussion Assignment in the Discussion Forum. A substantive response is one that fully answers the question that has been posed by the instructor.

In addition, you must extend the discussion by responding to at least three of your peers’ postings in the Discussion Forum.

Discussion Forums are only active for each current Unit, so it is not possible to contribute to the forum once the Unit has ended. Failure to complete the Discussion Assignment by posting in the Discussion Forum as required, may result in failure of the course.

Learning Journals
The Learning Journal is a tool for self-reflection on the learning process. In addition to completing directed tasks and assignments, you should use the Learning Journal to document your activities, record problems you may have encountered, and to draft answers for Discussion and Written Assignments. The Learning Journal should be updated on a weekly basis, because it will be assessed by your instructor as part of your final grade.

Quizzes
The course will contain three types of quizzes, the Self-Quiz, the Graded Quiz, and the Review Quiz. These quizzes may contain multiple-choice, true/false, or short answer questions.

The results of the Self-Quiz and the Review Quiz will not count towards your final grade. However, it is highly recommended that you complete the Self-Quiz each week to ensure that you have adequately understood the course materials. Along with the Reading Assignments, the results of the Self-Quiz should be used as part of an iterative learning process, to thoroughly cover and test your understanding of course material. You should use the results of your Self-Quiz each week as a guide to go back and review relevant sections of the Reading Assignments. Likewise, the Review Quiz should be used to assist you in a comprehensive review and full understanding of all course material in preparation for your Final Exam.

Final Exam

The Final Exam will take place during the Thursday and Sunday of Week/Unit 9, following the completion of eight units of work. The format of the Final Exam is similar to that of the quizzes, and may contain a combination of different question types. You will have one attempt to take the exam, and it will be graded electronically. Specific instructions on how to prepare for and take the Final Exam will be provided during Week 8 (located inside the Unit 9 Learning Guide). Final Exams must be taken without the use of course learning materials (both those inside and outside the course). If particular materials are allowed for use during the exam, these will be noted in the exam’s instructions.


Course Forum
The Course Forum is the place to raise issues and questions relating to the course. It is regularly monitored by the instructor and is a good place to meet fellow students taking the same course. While it is not required to participate in the Course Forum, it is highly recommended.

Classroom Forum
The Classroom Forum is available only to students in the same classroom or group. The Classroom Forum is only activated when there are many groups of students taking the Course at the same time. Participation in this Forum is an excellent way to get to know your classmates and is also a platform for raising issues and questions relating to the Course. While it is not required to participate in this Forum, it is highly recommended.


Policies


Grading Scale
This course will follow the standard 100-point grading scale defined by the University of the People, as indicated here:

Grade Scale Grade Points
A+ 98-100 4.00
A 93-97 4.00
A- 90-92 3.67
B+ 88-89 3.33
B 83-87 3.00
B- 80-82 2.67
C+ 78-79 2.33
C 73-77 2.00
C- 70-72 1.67
D+ 68-69 1.33
D 63-67 1.00
D- 60-62 0.67
F Under 60 0.00


Grading Components and Weights
Each graded component of the course will contribute some percentage to the final grading scale, as indicated here:

Learning Journal 15%
2 Graded Quizzes 30%(15% each)
Discussion Assignments 15%
Written Assignments 15%
Final Exam 25%



Grade Appeal
If you believe that the grade you have received for a Course is erroneous, unjust, or unfair, please contact your course instructor. This must be done within seven days of the posted final grade. For more information on this topic, please review the Grade Appeal procedure in the University Catalog.

Participation
Non-participation is characterized by the lack of an assignment submission, inadequate contributions to Discussion Forums, or the lack of peer feedback to Discussion or Written Assignments. Additionally, please note the following important points about course participation:

  • Assignments must be submitted on or before the specified deadline. A course timeline is provided in the course schedule, and the instructor will specify deadlines for each assignment.
  • Any student showing non-participation for 2 weeks (consecutive or non-consecutive) is likely to fail the course automatically.
  • Occasionally there may be a legitimate reason for submitting an assignment late. Most of the time, late assignments will not be accepted, and there will be no make-up assignments.
  • All students are obligated to inform their instructor in advance of any known absences which may result in their non-participation.

Academic Honesty and Integrity

When you submit any work that requires research and writing, it is essential to cite and reference all source material. Failure to properly acknowledge your sources is known as “plagiarism” – which is effectively passing off an individual’s words or ideas as your own. University of the People adheres to a strict policy of academic honesty and integrity. Failure to comply with these guidelines may result in sanctions by the University, including dismissal from the University or course failure. For more information on this topic, please review the Academic Integrity Policy in the University Catalog.

Unless otherwise stated, any materials cited in this course should be referenced using the style guidelines established by the American Psychological Association (APA). The APA format is widely used in colleges and universities across the world and is one of several style and citation formats required for publication in professional and academic journals. Purdue University’s Online Writing LAB (OWL) is a free website that provides excellent information and resources for understanding and using the APA format and style. The OWL website can be accessed here: https://owl.purdue.edu/owl/purdue_owl.html


Code of Conduct
University of the People expects that students conduct themselves in a respectful, collaborative, and honest manner at all times. Harassment, threatening behavior, or deliberate embarrassment of others will not be permitted.

Any conduct that interferes with the quality of the educational experience is not allowed and may result in disciplinary action such as course failure, probation, suspension, or dismissal. For more information on this topic, please review the Code of Conduct Policy in the University Catalog.