UoPeople Online Syllabus Repository (OSR)

Here you will find the syllabi and primary textbooks for all UoPeople courses. The Disclaimer for Use of the Repository can be found here.

Business Administration

BUS 2207 Multinational Management


BUS 2207 - MULTINATIONAL MANAGEMENT


Syllabus


Prerequisites: BUS 2201 Principles of Marketing


Course Description:


This Course provides an examination and analysis of multinational management functions and processes including planning, organizing, leading, and controlling across cultures and borders in globally diverse environments and organizations. Topics include cross-cultural strategic planning, leadership, and human resource management.


Required Textbook and Materials:


See each Unit for required Readings (links to download material provided in each Unit)


Software Requirements/Installation


No special requirements


Learning Objectives and Outcomes:


By the end of this course, students will be able to:

  1. Accurately identify and use the foundations, concepts, and principles of multinational management.
  2. Apply concepts of cultural awareness to personal context and local work situations.
  3. Demonstrate business communication skills.
  4. Identify and explain the mutual impacts of business interactions between developed and developing countries.
  5. Identify and assess the risks associated with an international business venture.

Course Schedule and Topics


This course will cover the following topics in eight learning sessions, with one Unit per week. The Final Exam will take place during Week/Unit 9 (UoPeople time).


Week 1: Unit 1– Multinational Management in a Multinational Company in a Multinational/Global Economy
Week 2: Unit 2– National Culture (part 1)
Week 3: Unit 3– National Culture (part 2)
Week 4: Unit 4– Communication
Week 5: Unit 5– Managing People in a Multinational Setting (part 1)
Week 6: Unit 6– Managing People in a Multinational Setting (part 2)
Week 7: Unit 7– Expansion Strategy and Risk Management
Week 8: Unit 8– Ethics and Corporate Responsibility in a Multinational Setting
Week 9: Unit 9– Review and Final Exam


Learning Guide


The following is an outline of how this course will be conducted, with suggested best practices for students.


Unit 1: Multinational Management in a Multinational Company in a Multinational/Global Economy

Tasks:

  • Read the Learning Guide and the Reading Assignment's six readings
  • Participate in the Discussion Forum (post, comment, and rate) - You may use the additional resources for material
  • Complete and submit the Written Assignment
  • Make entries to the Learning Journal

Reading Assignments:


Additional Resources


Video Resources

Baldwin, R. (2018, May).  Why will the future of globalization be so different [Video]. TED.  https://www.ted.com/talks/richard_baldwin_why_will_future_globalisation_be_so_different

Bhattacharya, A. (2018, October). Globalization isn't declining -- it's transforming [Video]. TED Conferences. https://www.ted.com/talks/arindam_bhattacharya_globalization_isn_t_declining_it_s_transforming

 


Unit 2: National Culture (part 1)

Tasks:

  • Peer-assess Unit 1 Written Assignment
  • Read the Learning Guide and the Reading Assignment's four readings
  • Participate in the Discussion Forum (post, comment, and rate) - You can use the additional resources for material
  • Make entries to the Learning Journal

Reading Assignments:

Da Costa, R. & Spear, A (2021, February). Beyond the standard: Geert Hofstede's widely influential cultural dimensions framework has some limitations. TD Magazinehttps://my.uopeople.edu/mod/book/view.php?id=144740&chapterid=152716

  • This resource is available in LIRN. To access the LIRN resources you must log in to Moodle and access the Library and Information Resource Network (LIRN) located under the Resources link on the Home page. Click on the Alphabetical View tab at the top of the page and scroll down to the database where the resource is located (eBook Central, ERIC, Gale, etc). Copy and paste the title of the resource, into the search bar. A link to the resource will appear. If you have any problems please contact library@uopeople.edu.

Markman, A. (2018, June 15) 3 ways to identify cultural differences on a global team. Harvard Business Review. https://hbr.org/2018/06/3-ways-to-identify-cultural-differences-on-a-global-team


Paiuc, D. (2021). "The impact of cultural intelligence on multinational leadership: A semantic review." Management Dynamics in the Knowledge Economy, 9, 81. Business Insights: Globalhttps://my.uopeople.edu/mod/book/view.php?id=144740&chapterid=152716

  • This resource is available in LIRN. To access the LIRN resources you must log in to Moodle and access the Library and Information Resource Network (LIRN) located under the Resources link on the Home page. Click on the Alphabetical View tab at the top of the page and scroll down to the database where the resource is located (eBook Central, ERIC, Gale, etc). Copy and paste the title of the resource, into the search bar. A link to the resource will appear. If you have any problems please contact library@uopeople.edu.

Why is culture so important? (n.d.). Geert Hofstede. https://geerthofstede.com/

 Additional Resources

 


Unit 3: National Culture (part 2)

Tasks:

  • Read the Learning Guide and the Reading Assignment's three readings
  • Participate in the Discussion Forum (post, comment, and rate) - You can use the additional resources for material
  • Make entries to the Learning Journal
  • Take Graded Quiz 1

Reading Assignments:

Fitzpatrick, Frank (2019). Understanding intercultural interaction: An analysis of key concepts [eBook edition] Emerald Publishing Limited.https://my.uopeople.edu/mod/book/view.php?id=144740&chapterid=152716

  • This resource is available in LIRN. To access the LIRN resources you must log in to Moodle and access the Library and Information Resource Network (LIRN) located under the Resources link on the Home page. Click on the Alphabetical View tab at the top of the page and scroll down to the database where the resource is located (eBook Central, ERIC, Gale, etc). Copy and paste the title of the resource, into the search bar. A link to the resource will appear. If you have any problems please contact library@uopeople.edu.

Review some of the theories in part two and how they might help you better understanding those you are working with across cultures.

Hussain, S. (2018). Managing communication challenges in multicultural organizations. International Journal of Media, Journalism and Mass Communications, 4(2), 44-49. http://dx.doi.org/10.20431/2454-9479.0402005
Livermore, D. (2015). Leading with cultural intelligence: The real secret to success (2nd ed.). American Management Association.https://my.uopeople.edu/mod/book/view.php?id=144740&chapterid=152716

  • This resource is available in LIRN. To access the LIRN resources you must log in to Moodle and access the Library and Information Resource Network (LIRN) located under the Resources link on the Home page. Click on the Alphabetical View tab at the top of the page and scroll down to the database where the resource is located (eBook Central, ERIC, Gale, etc). Copy and paste the title of the resource, into the search bar. A link to the resource will appear. If you have any problems please contact library@uopeople.edu.

Additional Resources

Video Resources

Tero Trainers. (2021, March 16). Perceiving time across monochronic and polychronic culture [Video]. YouTube.  https://www.youtube.com/watch?v=BgE3lvYKQ28&ab_channel=TeroTrainers

 


Unit 4: Communication

Tasks:

  • Read the Learning Guide and the Reading Assignment's six readings
  • Participate in the Discussion Forum (post, comment, and rate) - You can use the additional resources for material
  • Make entries to the Learning Journal

Reading Assignments:

In addition to this week's Resources, review your Readings from last week's Unit.

Additional Resources

 

Video Resources

Kellogg Scholl of Management. (2016, November 17). Negotiating across cultures depends on trust. [Video]. YouTube. 

The Georgia Society of CPAs. (2017, January 30). Understanding different communication styles | In Focus [Video]. YouTube.

Solnickova, I. (2021, February 3). Cultural types - The Lewis Model. [Interactive game] YouTube. https://en.islcollective.com/video-lessons/cultural-types-the-lewis-model




Unit 5: Managing People in a Multinational Setting (part 1)

Tasks:

  • Read the Learning Guide and the Reading Assignment's three readings
  • Participate in the Discussion Forum (post, comment, and rate) - You can use the additional resources for material
  • Complete and submit the Written Assignment
  • Make entries to the Learning Journal

 

Reading Assignments:

Fitzpatrick, Frank (2019). Understanding intercultural interaction: An analysis of key concepts [eBook edition] Emerald Publishing Limited.  https://my.uopeople.edu/mod/book/view.php?id=144740&chapterid=152716

  • This resource is available in LIRN. To access the LIRN resources you must log in to Moodle and access the Library and Information Resource Network (LIRN) located under the Resources link on the Home page. Click on the Alphabetical View tab at the top of the page and scroll down to the database where the resource is located (eBook Central, ERIC, Gale, etc). Copy and paste the title of the resource, into the search bar. A link to the resource will appear. If you have any problems please contact library@uopeople.edu.

Continue reviewing some of the theories in part two and how they might help you better understand those you are working with across cultures.

Gurchiek, K. (2016, March 22). HR best practices can lead to a better expat experience. SHRM. https://www.shrm.org/resourcesandtools/hr-topics/global-hr/pages/hr-best-practices-can-lead-to-better-expat-experience.aspx

  • Please note that the website allows viewers to access only 3 articles a month. Changing browsers and clearing cache may help.


Waxin, M-F. & Brewster, C (2020). The recruitment, selection and preparation of expatriatesGlobal mobility and the management of expatriates, (pp. 44-49). 10.1017/9781108679220.


Video Resource

Gregg Learning. (2019, January 30). Human resource competitive advantage [Video]. YouTube.  https://youtu.be/PnHxTkVyf9w

 

 


Unit 6: Managing People in a Multinational Setting (part 2)

Tasks:

  • Peer-assess Unit 5 Written Assignment
  • Read the Learning Guide and the Reading Assignment's four readings
  • Participate in the Discussion Forum (post, comment, and rate) - You can use the additional resources for material
  • Make entries to the Learning Journal
  • Take Graded Quiz 2

Reading Assignments:

Fitzpatrick, Frank (2019). Understanding intercultural interaction: An analysis of key concepts [eBook edition] Emerald Publishing Limited.

https://my.uopeople.edu/mod/book/view.php?id=144740&chapterid=152716

  • This resource is available in LIRN. To access the LIRN resources you must log in to Moodle and access the Library and Information Resource Network (LIRN) located under the Resources link on the Home page. Click on the Alphabetical View tab at the top of the page and scroll down to the database where the resource is located (eBook Central, ERIC, Gale, etc). Copy and paste the title of the resource, into the search bar. A link to the resource will appear. If you have any problems please contact library@uopeople.edu.

Continue reviewing some of the theories and consider the advantages and disadvantages of diversities on teams. How might you implement them to be successful?

Francis, K.A. (n.d.). Communication issues for business abroad. Chron. https://smallbusiness.chron.com/communication-issues-business-abroad-131.html

Meyer, E. (2017). Being the boss in Brussels, Boston, and Beijing. Harvard Business Review. https://hbr.org/2017/07/being-the-boss-in-brussels-boston-and-beijing

Morrison-Smith, S. & Ruiz, J. (2020). Challenges and barriers in virtual teams: A literature review. Sprinter Nature Applied Sciences Journal,1096(2), 1-33. https://doi.org/10.1007/s42452-020-2801-5

Parsi, N. (2020, October 24). Making stronger connections virtually. https://www.shrm.org/hr-today/news/all-things-work/pages/building-stronger-teams-virtually.aspx


Video Resource

Weekdone. (2020, June 10). Using OKRs with remote teams to improve communication and alignment [Video]. Youtube. https://youtu.be/L5rmqbdLl5A

 


Unit 7: Expansion Strategy and Risk Management

Tasks:

  • Read the Learning Guide and the Reading Assignment's three readings
  • Participate in the Discussion Forum (post, comment, and rate). You can use the additional resources for material.
  • Complete and submit the Written Assignment
  • Make entries to the Learning Journal

Reading Assignments:

Cote, C. (2020, November 24). 5 common challenges of international business you should consider. Harvard Business School Online.  https://online.hbs.edu/blog/post/challenges-of-international-business


Malamud, V. & Rotenberg, Y. (2015a, Feb 24). Ethical considerations. Open Textbooks for Hong Kong. https://www.opentextbooks.org.hk/ditatopic/7215

Malamud, V. & Rotenberg, Y. (2015b, Feb 24). Global finance: Initial considerations. Open Textbooks for Hong Kong. https://www.opentextbooks.org.hk/ditatopic/7232

Malamud, V. & Rotenberg, Y. (2016, May 11). Growth strategies for start-ups. Open Textbooks for Hong Kong. https://www.opentextbooks.org.hk/ditatopic/7258

Malamud, V. & Rotenberg, Y. (2015c, Feb 24). The political and legal risk in international business. Open Textbooks for Hong Kong. https://www.opentextbooks.org.hk/ditatopic/7216


Additional Resource

Video Resource

UNC Kenan-Flagler Business School. (2017, November 20). Global brands vs. local brands [Video]. YouTube.  https://youtu.be/r1pi9i3dD5w

 


Unit 8: Ethics and Corporate Responsibility in a Multinational Setting

Tasks:

  • Peer-assess Unit 7 Written Assignment
  • Read the Learning Guide and the Reading Assignment's three readings
  • Participate in the Discussion Forum (post, comment, and rate) - You can use the additional resources for material
  • Make entries to the Learning Journal
  • Review Units 1 through 8

Reading Assignments:

Malamud, V. & Rotenberg, Y. (2016, May 11). Corporate Social Responsibility and sustainable development in the global environment. Open Textbooks for Hong Kong. https://www.opentextbooks.org.hk/ditatopic/7249

Markgraf, B. (2019, March 5). Corporate social responsibility in developing markets.  Small Business Chron. https://smallbusiness.chron.com/corporate-social-responsibility-developing-markets-68834.htm

Stobierski, T. (2021, April 8). Types of corporate responsibility to be aware of. Harvard Business Reviewhttps://online.hbs.edu/blog/post/types-of-corporate-social-responsibility

Additional Resources


Video Resource

McCombs School of Business. (2018, December 18). Ethics defined: Corporate social responsibility [Video]. YouTube.  https://youtu.be/51-PtVkYdrY

 

 


Unit 9: Course Review and Final Exam

Tasks:

  • Review the course and take the Review Quiz; it will not be included in the final grade.
  • Prepare for, take, and submit the Final Exam
  • The Final Exam will take place during Week/Unit 9 (UoPeople time); exact dates, times, and other details will be provided by your instructor

Course Requirements


Written Assignments
Some units in this course require that you complete a Written Assignment. You are required to submit your assignments by the indicated deadlines, and to Peer-assess three of your classmates' assignments according to provided instructions. During this Peer-assessment, you are expected to provide details in the feedback section of the assignment's Specimen Assessment Form, indicating why you awarded the grade that you did to your peer. Failure to submit assignments or Peer-assessments may result in failure of the course.

Discussion Assignments
Some units in this course require that you complete a Discussion Assignment. You are required to develop and post a substantive response to the Discussion Assignment in the Discussion Forum. A substantive response is one that fully answers the question that has been posed by the instructor.

In addition, you must extend the discussion by responding to at least three of your peers’ postings in the Discussion Forum.

Discussion Forums are only active for each current Unit, so it is not possible to contribute to the forum once the Unit has ended. Failure to complete the Discussion Assignment by posting in the Discussion Forum as required, may result in failure of the course.

Learning Journals
The Learning Journal is a tool for self-reflection on the learning process. In addition to completing directed tasks and assignments, you should use the Learning Journal to document your activities, record problems you may have encountered, and to draft answers for Discussion and Written Assignments. The Learning Journal should be updated on a weekly basis, because it will be assessed by your instructor as part of your final grade.

Quizzes

The course will contain three types of quizzes, the Self-Quiz, the Graded Quiz, and the Review Quiz. These quizzes may contain multiple-choice, true/false, or short answer questions.

The results of the Self-Quiz and the Review Quiz will not count towards your final grade. However, it is highly recommended that you complete the Self-Quiz each week to ensure that you have adequately understood the course materials. Along with the Reading Assignments, the results of the Self-Quiz should be used as part of an iterative learning process, to thoroughly cover and test your understanding of course material. You should use the results of your Self-Quiz each week as a guide to go back and review relevant sections of the Reading Assignments. Likewise, the Review Quiz should be used to assist you in a comprehensive review and full understanding of all course material in preparation for your Final Exam.

Final Exam

The Final Exam will take place during the Thursday and Sunday of Week/Unit 9, following the completion of eight units of work. The format of the Final Exam is similar to that of the quizzes, and may contain a combination of different question types. You will have one attempt to take the exam, and it will be graded electronically. Specific instructions on how to prepare for and take the Final Exam will be provided during Week 8 (located inside the Unit 9 Learning Guide). Final Exams must be taken without the use of course learning materials (both those inside and outside the course). If particular materials are allowed for use during the exam, these will be noted in the exam’s instructions.


Course Forum
The Course Forum is the place to raise issues and questions relating to the course. It is regularly monitored by the instructor and is a good place to meet fellow students taking the same course. While it is not required to participate in the Course Forum, it is highly recommended.

Classroom Forum
The Classroom Forum is available only to students in the same classroom or group. The Classroom Forum is only activated when there are many groups of students taking the Course at the same time. Participation in this Forum is an excellent way to get to know your classmates and is also a platform for raising issues and questions relating to the Course. While it is not required to participate in this Forum, it is highly recommended.


Policies


Grading Scale
This course will follow the standard 100-point grading scale defined by the University of the People, as indicated here:

Grade Scale

Grade Points

A+

98-100

4.00

A

93-97

4.00

A-

90-92

3.67

B+

88-89

3.33

B

83-87

3.00

B-

80-82

2.67

C+

78-79

2.33

C

73-77

2.00

C-

70-72

1.67

D+

68-69

1.33

D

63-67

1.00

D-

60-62

0.67

F

Under 60

0.00


Grading Components and Weights
Each graded component of the course will contribute some percentage to the final grading scale, as indicated here:

Learning Journal

15%

2 Graded Quizzes

30%(15% each)

Discussion Assignments

15%

Written Assignments

15%

Final Exam

25%



Grade Appeal
If you believe that the grade you have received for a Course is erroneous, unjust, or unfair, please contact your course instructor. This must be done within seven days of the posted final grade. For more information on this topic, please review the Grade Appeal procedure in the University Catalog.

Participation
Non-participation is characterized by the lack of an assignment submission, inadequate contributions to Discussion Forums, or the lack of peer feedback to Discussion or Written Assignments. Additionally, please note the following important points about course participation:

  • Assignments must be submitted on or before the specified deadline. A course timeline is provided in the course schedule, and the instructor will specify deadlines for each assignment.
  • Any student showing non-participation for 2 weeks (consecutive or non-consecutive) is likely to fail the course automatically.
  • Occasionally there may be a legitimate reason for submitting an assignment late. Most of the time, late assignments will not be accepted, and there will be no make-up assignments.
  • All students are obligated to inform their instructor in advance of any known absences which may result in their non-participation.

Academic Honesty and Integrity

When you submit any work that requires research and writing, it is essential to cite and reference all source material. Failure to properly acknowledge your sources is known as “plagiarism” – which is effectively passing off an individual’s words or ideas as your own. University of the People adheres to a strict policy of academic honesty and integrity. Failure to comply with these guidelines may result in sanctions by the University, including dismissal from the University or course failure. For more information on this topic, please review the Academic Integrity Policy in the University Catalog.

Unless otherwise stated, any materials cited in this course should be referenced using the style guidelines established by the American Psychological Association (APA). The APA format is widely used in colleges and universities across the world and is one of several style and citation formats required for publication in professional and academic journals. Purdue University’s Online Writing LAB (OWL) is a free website that provides excellent information and resources for understanding and using the APA format and style. The OWL website can be accessed here: https://owl.purdue.edu/owl/purdue_owl.html


Code of Conduct
University of the People expects that students conduct themselves in a respectful, collaborative, and honest manner at all times. Harassment, threatening behavior, or deliberate embarrassment of others will not be permitted.

Any conduct that interferes with the quality of the educational experience is not allowed and may result in disciplinary action such as course failure, probation, suspension, or dismissal. For more information on this topic, please review the Code of Conduct Policy in the University Catalog.